Privacy Policy

Organic Aromas complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Organic Aromas has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

The Federal Trade Commission has jurisdiction over Organic Aromas’ compliance with the Privacy Shield.

Organic Aromas provides notice that an individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. More information can be found here: https://www.privacyshield.gov/article?id=ANNEX-I-introduction

Under the EU-U.S. Privacy Shield, the independent dispute resolution body designated to address complaints and provide appropriate recourse free of charge to the individual is the panel established by DPA.

Organic Aromas is committed to subject to the Principles all personal data received from the EU in reliance on the Privacy Shield.

What information do we collect?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Right of Access

Site visitors/users have rights to access their personal information and request that Organic Aromas correct amend or delete it if it is inaccurate or processed in violation of the Privacy Shield. Organic Aromas may request specific information from you to confirm your identity and we will respond to your request in accordance with the Privacy Shield Principles and applicable data protection laws.

Users may also opt-out of receiving marketing communications from Organic Aromas by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.

What do we use your information for?

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, including to meet national security or law enforcement requirements, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In the context of an onward transfer, a Organic Aromas has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Organic Aromas shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.

Disclosure

If you otherwise wish to limit the use or disclosure of your personal information, please write to us at the contact details set out below.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.organicaromas.com/pages/terms-and-conditions

Your Consent

By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. In compliance with the Privacy Shield Principles, Organic Aromas commits to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Organic Aromas at:

ORGANIC AROMAS®
680 S Cache Street
Suite 100-8790
Jackson, WY 83001
Ph:+1 (208) 508-1484 / info@organicaromas.com