(updated 01/03/2024)
IMPORTANT: Due to many significant changes world-wide, Many countries’ Customs are now often charging import duties. This means that if we ship your package there is a chance that you will be charged some fee for import taxes. This is now to be expected.
****In the event, you have to pay import duties PLEASE DO NOT reject the package. If the package is refused we will be unable to refund your purchase as we will have to pay additional fees for transporting the package back to us.****
We deliver to every country in the world (except those banned by our postal service). A signature is required upon delivery.
United States
Standard Shipping $9.00 – This method uses USPS to offer fast, convenient and reliable shipping.
Free Shipping Over $125 – Our standard shipping option is FREE (included in the price of your purchase) for purchases $125.00 and above. This method uses USPS to offer fast, convenient and reliable shipping. Average time to receive your package is approximately 8 to 11 business days.
Expedited Shipping $17.99 – This is our speedy expedited courier service. Packages generally arrive in 4-6 business days. During peak holidays packages may be delayed one to two day longer.
Special Lithium-ion Battery Shipping $9.00 – The Mobile-mini, the Tranquility, and Zenara are equipped with a lithium-ion battery which requires special handling precautions as it is classified as a hazardous material. When one of these models is added to the cart a flat per unit rate of $9.00 will be added to the cart.
Canada | United Kingdom | Australia | New Zealand | Europe
Standard Shipping $12.00 – This method uses the local post office to offer fast, convenient and reliable shipping.
Free Shipping Over $125.00 – Our standard shipping option is FREE (included in the price of your purchase) for purchases $125.00 and above. This method uses the local post office to offer fast, convenient and reliable shipping. Average time to receive your package is approximately 8 to 11 business days.
Expedited Shipping $21.99 – This is our speedy expedited courier service. Packages generally arrive in 4-6 business days. During peak holidays packages may be delayed one to two day longer.
Special Lithium-ion Battery Shipping $9.00 – The Mobile-mini, the Tranquility, and Zenara are equipped with a lithium-ion battery which requires special handling precautions as it is classified as a hazardous material. When one of these models is added to the cart a flat per unit rate of $9.00 will be added to the cart.
Japan | Hong Kong | Singapore | Malaysia | Vietnam
Standard Shipping $9.00 – This method uses the local post office to offer fast, convenient and reliable shipping.
Free Shipping Over $125.00 – Our standard shipping option is FREE (included in the price of your purchase) for purchases $125.00 and above. This method uses the local post office to offer fast, convenient and reliable shipping. Average time to receive your package is approximately 8 to 11 business days.
Expedited Shipping $17.99 – This is our speedy expedited courier service. Packages generally arrive in 4-6 business days. During peak holidays packages may be delayed one to two day longer.
Special Lithium-ion Battery Shipping $9.00 – The Mobile-mini, the Tranquility, and Zenara are equipped with a lithium-ion battery which requires special handling precautions as it is classified as a hazardous material. When one of these models is added to the cart a flat per unit rate of $9.00 will be added to the cart.
All Other Countries
Standard Shipping $19.99 – This method uses the local post office to offer fast, convenient and reliable shipping.
Expedited Shipping $39.99 – This is our speedy expedited courier service. Packages generally arrive in 4-6 business days. During peak holidays packages may be delayed one to two day longer.
Special Lithium-ion Battery Shipping $9.00 – The Mobile-mini, the Tranquility, and Zenara are equipped with a lithium-ion battery which requires special handling precautions as it is classified as a hazardous material. When one of these models is added to the cart a flat per unit rate of $9.00 will be added to the cart.
General
*Please be aware that currently we ship every Monday, Wednesday and Friday. We are a small business and we have established this practice to best balance performance with economics. We appreciate your kind understanding.
**Please also be aware that we do not control the shippers. We will always diligently process, package and send out your order. Still, we hope for the kind understanding of our customers as there may be certain delays from time to time on behalf of the shipper (especially around holiday or high volume periods). They have their own internal practices and procedures and they may vary. We have a lot of experience shipping, but the shipping times do vary.
*** Please understand that we will require a signature for delivery of your package. We regret that this may cause inconvenience, but we believe it to be the best solution to protect both buyer and seller from fraud, theft and other unforeseen issues.
****Organic Aromas is not responsible for any custom or import fees, nor will we reimburse them.