Shipping Policy

(Updated 09/01/2026)

One flat rate. Every destination.

Our shipping is no longer priced by region. Wherever you are in the world, your order ships at the same flat rate, and most orders cross a free shipping threshold well before checkout. Your exact shipping cost is always shown before you pay.

Shipping rates

Nebulizing Diffusers

$22.99 flat rate

FREE shipping on orders of $130 or more.

Applies to every Nebulizing Diffuser® in our collection.

Essential Oils and Accessories

$22.99 flat rate

FREE shipping on orders of $65 or more.

Applies to our essential oil blends, single oils and replacement parts.

If your cart holds both a Nebulizing Diffuser® and essential oils or accessories, the correct rate is calculated automatically at checkout.

When we ship

We send out orders every Monday, Wednesday and Friday. We are a small business, and this schedule is how we balance careful packing with sensible costs. We appreciate your kind understanding.

  • Monday
  • Wednesday
  • Friday

You will receive a tracking number by email as soon as your order leaves us. Please allow 24 to 48 hours for the carrier to update the tracking information after the label is created.

Transit times and carriers

Please be aware that we do not control the shippers. We will always diligently process, package and send out your order. Still, we hope for the kind understanding of our customers, as there may be certain delays from time to time on behalf of the shipper, especially around holidays or high volume periods. Carriers have their own internal practices and procedures, and those vary. We have a lot of experience shipping, and transit times still vary.

A signature is required on delivery

Please understand that we require a signature for delivery of your package. We regret that this may cause some inconvenience, but we believe it to be the best solution to protect both buyer and seller from fraud, theft and other unforeseen issues.

Where we deliver

We deliver to nearly every country in the world, with the exception of destinations banned by our postal service or restricted by law.

Organic Aromas reserves the right to decline, hold or cancel any order bound for a remote location, or for an address where the carrier cannot reliably complete a signature-required delivery. This includes, but is not limited to:

  • Remote, rural or otherwise hard to reach destinations where our carriers do not offer tracked, signature-required service
  • Addresses that a carrier has flagged as undeliverable, incomplete or invalid
  • Freight forwarders, parcel lockers and other third party addresses that will not accept a signed delivery
  • PO boxes and military addresses where signature service is not available
  • Destinations under shipping restrictions, embargo or postal suspension

If we are unable to ship to your address, we will contact you promptly and issue a full refund. We would rather return your money than send a package that has little chance of reaching you.

Customs, duties and import fees

Due to many significant changes world-wide, many countries’ Customs are now often charging import duties. This means that if we ship your package internationally, there is a chance that you will be charged a fee for import taxes. This is now to be expected.

If you are charged import duties, PLEASE DO NOT reject the package. If a package is refused, we will be unable to refund your purchase, as we have to pay additional fees to transport the package back to us.

Organic Aromas is not responsible for any customs or import fees, nor will we reimburse them.

Questions about your order?

Email us at [email protected] and a real person will get back to you within 24 hours, often much sooner.